Accessibility Statement
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ACE Education

Provides independent advice for parents/carers of children aged 5-16 in state schools in England. We aim to help parents and carers understand an increasingly complex education system so that they can help their children to achieve the best possible outcomes.



Phone: 0300 0115 142 

ADDvanced Solutions Community Network

Through our community-based groups, programmes and opportunities that raise awareness; develop skills; share learning experiences and build confidence, we support children, young people and families in Liverpool and Knowsley living with neurodevelopmental conditions, specific learning difficulties and associated mental health needs.

Website Liverpool:

Website Knowsley: 


We are Contact, the charity for families with disabled children. We support families, bring families together and help families take action for others.



Phone: 0808 808 3555 – Monday to Friday 9:30am – 5pm 

Corams Legal Centre

Coram Children’s Legal Centre (CCLC) specialises in law and policy affecting children and young people. CCLC provides free legal information, advice and representation to children, young people, their families, carers and professionals, as well as international consultancy on child law and children’s rights. A staff of lawyers and professionals with experience in child law and funded by grants from central government and charitable trusts, help thousands of children, parents/carers every year.


Council for Disabled Children

The Council for Disabled Children are an umbrella body for the disabled children’s sector bringing together professionals, practitioners and policy-makers.  They work collaboratively, from policy into practice, to ensure the best outcomes for children and young people.



Phone: 020 7843 1900  

Down’s Syndrome Association

The aim of the DSA is to help people with Down’s syndrome to live full and rewarding lives.



Phone: 0333 1212 3005  


IPSEA is a registered charity providing free and independent legally based advice for parents whose children have SEN / disability. IPSEA advises families whose children have all types of SEN / disability, including behavioural problems, communication difficulties, learning disabilities and autism. IPSEA’s legally based advice gives parents the confidence to exercise their rights and provide lots of information about SEND Law and case law.


National Autistic Society

The leading UK charity for people with autism (including Asperger syndrome) and their families. They provide information, support and pioneering services.


National Autistic Society – Parent to Parent Service

For information of this service click here 

National Deaf Children’s Society

The National Deaf Children’s Society is the leading charity dedicated to creating a world without barriers for deaf children and young people.



Phone: 0800 800 8880 – Monday – Thursday 9:30am -9:30pm and Friday 9:30am – 5pm

SEN Jungle

Special Needs Jungle is a non-profit organisation run by parents which provides support and information about all aspects of Special Educational Needs and disability in the UK.

The site is a great source of information and support for parents and carers – in particular for issues around EHC planning and SEND reforms in general. Special Needs Jungle also provide face-to-face training for parent groups, charities and professionals.


SENSE for deafblind people

Sense is a national charity supporting and campaigning for people who are deafblind and those with sensory impairments.



Phone: 0300 330 9250 – Monday – Thursday 9:30am -9:30pm and Friday 9:30am – 5pm 


They offer a free, friendly, independent and confidential telephone helpline for parents and others looking for information and advice on Special Educational Needs (SEN).

We concentrate on helping people to find their way through the legal and procedural maze which is so daunting to so many who try to obtain satisfactory provision for a child’s special needs.

Phone: 020 8538 3731 – Monday to Friday – 09:30am to 12:30pm and 2:00pm to 5:00pm and a Wednesday Evening Helpline 8:30pm to 10:30pm. 


LivPaC is a voluntary group of enthusiastic, dedicated and experienced parents and carers of children and young people 0-25 with all disabilities and additional needs. LivPaC is the offical parent carer forum for Liverpool.


Phone: 0151 727 5271  

Knowsley Parent Carer Voice

(KPCV) – KPCV is a voluntary group of enthusiastic, dedicated and experienced parents and carers of children and young people 0-25 with all disabilities and additional needs. KPCV is the official parent carer forum for Knowsley.


Phone: 07376 233141  

Liverpool Local Offer

A resource for all matters relating to special educational needs and disabilities in the Liverpool area.


Knowsley Local Offer

A resource for all matters relating to special educational needs and disabilities in the Knowsley area.


Council For Disabled Children 

Visit Council For Disabled Children for useful guides on things such as the SEND Reforms, Personal Budgets, Disability Matters, Training and Employment and Mental Health. 

Changes to Special Educational Needs and Disability Support 

Go to Mencap’s website for a young persons guide to understanding the changes to the SEND system and how they might affect you. 

Career Connect 

Contact Careers Connect for careers advice and to discuss you options for the future. 

Mental Health 

Visit CAMHS Liverpool and CAMHS Knowsley for information and support around Mental Health. 


ChildLine’s Website has information and advice on a wide range of issues. You can also talk to a counsellor on-line or over the phone. 

Bully Busters 

Contact Bully Busters today, if you are being bullied. Don’t suffer in silence. 

IASSN Children & Young People’s Website 

IASSN have developed a website to help disabled children and young people with SEND to better understand what rights they have for accessing information, advice and support across education, health and social care. 

Children and Families Act (2014) 

This Guide tells you what is in the Children and Families Act (2014), a new law that is very important for children. We think children should know about new laws that will make a difference to their lives. We want you to know the new laws the Government has passed for you. This Guide is a good summary of what you need to know in the new Act.

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