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Getting in touch

Our staff operate the duty advice line and take referrals as well as supporting families on their caseload.

The best way to get in contact with us is via the email inbox. You can contact us anytime and we will then get back in touch with you.

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Contact us


Leave us a message by clicking on the envelope at the bottom of your screen

Landline: 01924 304152

Address: Barnardo's Wesail  Room 249, Castleford Civic Centre, Ferrybridge Rd, Castleford, WF10 4JH  
*Please note that this address is for office purposes only and is not open to the public*


We are open Monday to Friday from 9am to 5pm. We aim to respond to messages within 48 hours.

Follow our Facebook page for weekly posts giving you lots of information, resources, top tips and competitions. There is also a chat facility.

Please see our Children and Young People's page if you want to share your "Wishes & feelings" with us. This may be if we are helping you or you are waiting for help.

Useful resources

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Impartiality Policy

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